Official Policies & Forms
- Background Confirmation Form (BCF)
- Appointment Process Flow Chart
- BCF & TSS Informational Packet
Training & Guidance
How-to Videos
How to Start a Background Investigation
How to Review Files for a Background Investigation
Training Guides
Uploading Files Reference Guide
Starting a Background Investigation Reference Guide
Reviewing Files for your Background Investigation Reference Guide
Video Transcripts
Starting a Background Transcript
Support & Help
If you experience issues with uploads, permissions, or workspace setup, contact TCOLE support directly.
For file deletion requests- Email: kamille.stanton@tcole.texas.gov
Email completed BCFs: secureshare@tcole.texas.gov
Call 512-936-7700, option 3, then 2