To get your agency ready for the OTRR statewide rollout, complete the following steps:
Step 1 — Organize Your Records
Ensure agency files are categorized under:
- Personnel (A‑File) — commendations, evaluations, disciplinary actions
- Department (G‑File) — misconduct not resulting in formal discipline + all non‑A‑file records
- TCOLE Credentialing Files — PHS, F‑5R, BCF, L2/L3, MIRs, firearms qualifications, etc.
- Other Agency Files — documents required by your local retention schedule
Step 2 — Assign Your Users
Designate file uploaders and background investigators in the new Assignment Status Manager in TCLEDDS.
Step 3 — Verify Login Hub Accounts
All assigned individuals must have active TCOLE Login Hub accounts.
Step 4 — Continue Current Reporting
Until OTRR fully replaces TSS, continue submitting MIRs and exam failure records through the existing methods.